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We will process the exchange order and it will be typically shipped within 4 working days of receiving the returned products. At Pretty Secrets, we are committed to customer delight and making online lingerie shopping a pleasant experience.
Do get in touch with us should you require any information regarding the status of your order or shipment.1) If you have received a damaged product or the wrong item, please mail us at [email protected] you can call us on 91-9619359262 with your order number and the pictures of the products within 15 Days of delivery.2) In this case, we will try and replace the product as soon as possible.To be eligible for exchange, the products should not be used, washed or dirty.
In the rare case that the ordered products are not up to the mark and don't fit you right, there is absolutely no need to worry. Please mail at [email protected] order number and reason for return.